We have been working with Laurence for many years now and we couldn’t be without him. He really is part of the team – he has provided on site training, remote telephone and e-mail assistance and is always available and able to help. He has enabled us to maintain our 9001 system in an ordered and efficient manner and successfully guided us to achieve our 14001 accreditation**

Tammy Care - General Manager, Evenproducts Evesham, July 2020

 

Laurence has been a great support to BOF over the past 2 years, his organisational skills and wealth of knowledge of systems in general has enabled us to improve the documented manuals and processes we have in place. We very much value the involvement and guidance that Laurence provides so that we as a group of people can also concentrate and continue with our daily commitments regarding business activity. The work Laurence is responsible for is completed to a very high standard and his contribution to the ISO certification fits well within our business.

Neil Bowen - Operations Manager, BOF Group Ltd, June 2020

 

Laurence was instrumental in helping the business achieve ISO certification , his knowledge and help made the process seamless in a relatively short period of time with very low levels of stress involved in a successful outcome. I would recommend Laurence as a consultant to any business looking to achieve certification as his help was second to none.

Oliver Woodhouse - Commercial Manager, CCS Mclays, June 2020

 

I have been using Laurence for ISO assistance and advice since 2012 and never once have I not been happy with the service and advice I have received. He is very well experienced and knowledgeable in all aspects of ISO and he conducts all our Internal Audits in the most practised and professional manner.  I would highly recommend to any company seeking to go down the ISO route to use Adept Systems.

Paddy Sellars - Quality Manager, Eastbrook Co, April 2020

 

We could not be more grateful for the advice and guidance from Laurence Richardson which lead to us successfully achieving our ISO14001 & ISO45001 in February 2020. His help and support made the task run smoothly. We look forward to our future working relationship. We would highly recommend Laurence and truly appreciate his time and patience.  

Floyd Manship - Managing Director, Industrial Door Services, April 2020

 

Laurence completes our internal audits on time, also updates our ISO 90001:2015 Manual to ensure we are up to date with changes as required. Professional and very easy to work alongside, also in providing information requests on time.

Alan Slocombe - Director, Blackwood Fire Ltd, March 2020

 

Laurence helped us set everything up to become certified to ISO9001, ISO14001 and OHSAS18001 in 2011. His understanding of the requirements and how to make it work for our business is so valuable, we have continued to employ his services as a consultant ever since. We find this so much more efficient and economical than trying to keep up with everything internally. It is so reassuring to know that our systems are being taken care of professionally, and Laurence is a valuable member of our team who is a pleasure to work with!

Lucy Bywaters - General Manager, Solar Wheel Limited, February 2020

 

Excellent service, instrumental in achieving our new standard

Kevin Jones - Quality Assurance Manager, Bailey Industrial Engineering Ltd, December 2019

 

 

Laurence has been instrumental in helping our company achieve ISO 9001:2015 certification and is well on the way to achieving ISO 45001 and 14001 in the near future. We have found him to be agreeable and helpful in all aspects of running our systems and feel he would be an asset to anyone who seeks his professional advise.

Robert Jones - QSHE Manager, Cardiff Lift Company, Septemeber 2019

 

 

 

After our audit yesterday the lead auditor told us he was happy with all of the systems and documentation we have put in place and informed us that in his opinion we were achieving Best Practice in all areas of the ISO 9001 accreditation.

This is an achievement that we would have been unable to gain without your significant help and guidance throughout the process. We would like to extend our utmost thanks to you and hope that we can continue to work together in the future and build on the excellent systems and practices that we have already been able to put into place with your aid.

 

Colin Beavis - Managing Director, JR Gilbert Engineering Ltd, August 2018

 

 

We have been working with Laurence since 2015 and would not hesitate in reccomending him. He has brought clarity to our ISO accreditation and his patience and support are truly appreciated. Thank you Laurence you are part of the team. 

Tammy Care - Sales Office Manager Evenproducts Ltd, April 2018

 

 

With the in house ISO 9001 standard production control we are able to maintain a high level of conformance. Laurence has successfully supervised the implementation of the standard on a day-to-day basis and recently has carried out the transition for the changeover to the new ISO standard. Our recent inspection in December being again successful, confirming the basic groundwork he carries out for us and the required direction he indicates for us to maintain ISO 9001. We feel Laurence is a valuable asset within our small management structure and would wish to maintain the mutually close relationship.

John Coates - Administration Director, Bayside Engineering Ltd, January 2018

 

 

We have worked with Adept Systems for a number of years, and greatly value their input into our QA and Environmental Systems.  Laurence is always quick to respond if we have any queries, and with his expert knowledge and support provided in maintaining our systems, our annual surveillance visits always go smoothly. 

Zoe Lincoln - Practice Manager, Soltys Brewster Consulting, March 2018

 

 

Laurence helped set up our systems for ISO9001, ISO14001 and OHSAS18001. We gained certification first time, and have only ever had the occasional minor improvement in our external audit reports ever since, and we've been certified for 6 years now. We decided to continue employing Laurence's services to maintain our systems and keep us up to date with standards and legal requirements. This worked out more cost effective than training someone internally and gives us the peace of mind that we are meeting all of our obligations. Laurence is very knowledgeable and always happy to help if we ever need any advice between visits. He is a pleasure to work with and a valued addition to our team!

Lucy Bywaters - Solar Wheel, December 2017

 

 

Laurence has been our consultant for the past 3 years and has always provided excellent service and advice.

Phil Mason - Director, Hire One Ltd, December 2017

 

 

Laurence has been our ISO consultant for a considerable number of years. He has contributed greatly in the running and maintenance of our quality system. He has also successfully managed us through out transistion to ISO 9001:2015 with minmum interuption to our business.

Floyd Manship - Managing Director, Industrial Door Services, November 2017

 

 

With the experience they have Adept Systems looked at the systems we had and organised them into the correct structure for ISO 9001 certification, they also looked at what was missing and we introduced the necessary documents to fill the gaps. The drain on our resources was minimal as they often had templates for us to use. I would recommend Adept Systems for ISO implementation as we are about to get our certificate in a relatively short period.

Colin Beavis - Director, JR Gilbert Engineering, November 2017

 

 

Our ISO9001 Quality Management System had been out on hold for some years. WithLaurence’s help we were able to quickly get the system back on track and re-establish our UKAS certification.Under his guidance we were able to streamline the paperwork and establish a much more useful system.

Robert Coates - Managing Director, Bayside Engineering Ltd, December 2014

 

 

With Laurence’s help and guidance we were able to achieve certification to ISO9001, ISO14001 & OHSAS18001. He prepared all the necessary documents and advised us on what we had to do in preparation for assessment. Laurence adopted a realistic and friendly approach throughout the project and our Management System was successfully assessed by a UKAS Assessor in Dec 2014.

Mark Thomas - General Manager, Manufacturer of Wind Monitoring Equipment, January 2015

 

 

Thank you for your help and support over the past few months in ensuring we pass with flying colours!

Zoe Lincoln - Practice Manager, Soltys Brewster Consulting, July 2015

 

 

As Group Quality Manager Laurence’s recent input into the running of our ISO9001 Quality Management System has enabled us resolve some long standing quality issues without any interruption to the smooth running of the business. With his input we have also been able to implement other Quality Objectives which are proving to be beneficial to business performance.

Rob Beveridge - Sales Director, M J Wilsons Group, February 2014

 

 

Laurence’s input into the development and implementation of our Quality Management System has proved invaluable to Markes International at a time of rapid growth. With Laurence’s guidance we have strengthened existing and established new quality procedures which have enabled us to address and resolve long standing quality issues, improve efficiency and accuracy and in time should help us control costs.

Tim Hawkins - Financial Director, Markes International, Cardiff, March 2014

 

 

We appreciated all of your assistance and on a personal note thank you for all of the assistance you have given me in preparing us for the certification process (ISO9001).  I feel we have made massive improvements to our systems and processes, particularly the documentation of it all.

Paddy Sellars - Quality Manager, Eastbrook Company